Corporate Performance and Improvement Plan 2024/25 (Draft for Consultation)

We are delighted to present our Corporate Performance and Improvement Plan for the year 2024/25, outlining our steadfast commitments to the well-being of our residents and the seamless delivery of our services.

Currently, we are in the process of evaluating our Corporate Plan for the years 2024-30, ensuring its continued alignment with our Community Plan. Our dedication to ongoing enhancements remains unwavering, and we acknowledge the necessity of exploring innovative approaches to enhance the quality of life for our residents.

In the pursuit of delivering exceptional services to our residents, we have identified six key areas for improvement this year. The prevailing cost of living crisis necessitates prudent budgeting, compelling us to identify savings without compromising the excellence of the services we offer. Together, we are resolute in advancing our commitments to foster a sustainable Borough, thereby mitigating the impact of climate change.

To fortify the health and well-being of our residents, we are maximizing our contribution through a diverse range of activities in Parks and Open Spaces and Leisure, as well as Arts and Cultural services. Additionally, we uphold our dedication to supporting local businesses and investors by aligning our planning and business support services, alongside ensuring prompt payments to our suppliers.

Our commitment extends to managing staff attendance figures diligently and investing in our leisure facilities to boost their utilisation. The successful execution of this plan necessitates collaboration with a broad spectrum of partners, including our dedicated staff and trade unions. This comprehensive plan will be supported by robust Performance Governance Arrangements and departmental Business Plans.

The outcomes will be detailed in our annual self-assessment report, scheduled for publication in September 2025.